Enterprise ERP System: What it is, Benefits and How to Get Started

Enterprise ERP System: What it is, Benefits and How to Get Started


In today's globalized economy, businesses are facing increasing complexity in managing their operations. With the expansion of markets and the rise of digital technologies, managing supply chains, financial data, and customer relationships can be a daunting task. This is where Enterprise Resource Planning (ERP) systems come in. By integrating various business functions into a single, streamlined system, ERP systems can help businesses manage complexity, reduce errors, and increase productivity . By the end of this article, readers will have a clear understanding of what an ERP system is, how it works, and the different types of systems available, and more.

What is an ERP System?

As aforementioned, ERP systems are software applications that consolidate various business functions, including inventory management, accounting, and human resources, into a unified system. An ERP system provides businesses with a centralized hub for managing their various operational functions, such as accounting, inventory management, and order processing, all from one place.

What are the Benefits of an ERP System?

The benefits of using an ERP system are numerous. The next advantages are especially noteworthy:

1. Improved Efficiency

It can streamline business processes and eliminate redundant tasks, leading to improved efficiency and productivity.

Those looking to increase efficiency at work may find our article "Improve Productivity at Work: 15 Fundamental Tips".

2. Better Data Management

As ERP systems provide a centralized database for all business operations, they enable better data management and reduce the risk of errors.

3. Enhanced Collaboration

With all departments using the same system, an ERP system promotes better collaboration and communication between teams, leading to better decision-making and problem-solving.

4. Improved Customer Service

Enterprise Resource Planning softwares provide a complete view of customer interactions and data, thus qualifying companies to provide better customer service and support.

5. Cost Savings

By streamlining processes and reducing the need for manual tasks, an ERP system can help companies decrease costs and increase profitability.

ERP Types

There are several types of ERP systems available, each with its unique features and benefits. Some of the most common types of ERP systems are the following ones:

1. On-Premise ERP

These unified business solutions are installed on local servers and maintained by the company's IT department. These systems offer complete control and customization but require significant upfront costs and ongoing maintenance.

2. Cloud-Based ERP

These platforms are hosted on remote servers and accessed via the internet. They offer flexibility, scalability but involve ongoing subscription fees.

3. Open Source ERP

These particular centralized management programs are community-driven and free to use. They offer high flexibility and customization options but may entail technical expertise to implement and maintain.

4. Industry-Specific ERP

These types of systems are designed to meet the specific needs of a particular industry, such as manufacturing, healthcare, or retail. They provide tailored features and functionality but may be more expensive than general-purpose ERP systems.

5. Small Business ERP

They are tailored for small to medium-sized businesses and facilitate basic features such as accounting, inventory management, and customer relationship management.

6. Hybrid ERP

These tools combine the benefits of on-premise and cloud-based systems, allowing companies to choose which aspects of the system to host locally and which to host in the cloud.

Implementation Process

Implementing an ERP system can be a complex process that involves many steps, from requirements gathering to training.

1. Requirements gathering

During this stage, it is crucial to define the current business processes, determine data storage and management needs, and identify reporting needs. By doing so, you can ensure that the ERP system meets the organization's requirements and provides the necessary features and functionalities to improve business processes.

2. Software Selection

Choosing the appropriate ERP tool that meets the organization's needs is crucial. Several factors, such as software features, scalability, cost, and vendor support, must be taken into account when selecting the software.

3. Customization

This particular step involves tailoring the ERP system to match the organization's business processes. It ensures optimal efficiency and reduces the risk of potential issues or errors.

4. Data Migration

It involves transferring data from the existing system to the new ERP system. It is essential to make sure that all data is available in the new platform, and there is no loss of data during the migration process.

5. Testing

This is a critical stage that identifies potential issues or bugs in the system. It ensures optimal performance of the ERP system and decreases the risk of downtime or errors.

If you are interested in learning more about how to handle errors, we recommend you to read our article: "Making Mistakes At Work: What To Do"

6. Training

Providing training to employees who will use the new system is vital to guarantee that they understand how to complete tasks in the ERP system efficiently. Having the necessary skills and knowledge to use the system effectively is crucial for employees.

A proper way to onboard employees in respect to an ERP tool is to make step by step guides. Documented workflows will ensure that users are comfortable with the system before it goes live.

Particularly, there is a powerful tool that creates step-by-step guide template of any process that users do on their computers that can be extremely helpful when implementing new tools. How-to guides will completely guarantee that new users comprehend how to complete tasks in the ERP system. With Uphint, organizations can ensure that their employees have the necessary skills and knowledge to use the system effectively, improving business processes and overall productivity in a matter of seconds.

7. Go Live

After the training is complete, the system is ready to go live. This involves transitioning from the old system to the new system, verifying that all users are comfortable with the new system, and monitoring the system's performance.

Best Practices

Managing an enterprise ERP system can be a challenging task, but by following some best practices, businesses can ensure the system operates smoothly and efficiently. Thus, taking the following practices will lead to better decision making and improved organizational outcomes.

1. Update the system regularly

To keep the system up-to-date and running efficiently, it is important to keep the system updated with the latest patches and upgrades. This will not only ensure the system's performance but also protect it from potential security vulnerabilities.

2. Keep data clean and accurate

Clean and accurate data is essential for the effective operation of an enterprise ERP system. Regular data cleaning, validation, and data governance practices can help to maintain data integrity.

3. Engage with the vendor for support and updates

Vendors of ERP systems typically offer support and updates for their products. Engaging with them can help to resolve issues and obtain updates to keep the system running smoothly.

4. Establish system governance with a set of policies and procedures

Establishing a set of policies and procedures can help to ensure consistent and efficient use of the system. This can include forming user roles and permissions, defining data access rules, and setting up workflows for business process. I leave you example of procedure for you to take a look and have a notion of what they look like and how they should be done.


It is clear that implementing an ERP system can bring significant benefits to a business, but it is not without its challenges. Some of the common challenges that companies may face during the implementation and usage of an ERP system might include the following ones:

1. Data Integration Issues

Integrating data from various departments and sources can be a daunting task, particularly in large organizations. Lack of proper data integration can lead to incomplete or inaccurate information, leading to poor decision-making.

2. User Resistance

Users may find it challenging to adjust to a new system, particularly if it is radically different from their previous processes. This can lead to resistance and a lack of adoption, making it difficult to leverage the full benefits of the ERP system.

3. High Implementation Costs

Implementing an ERP system can come with significant upfront costs, particularly for customization and data migration. These costs can make it challenging for small businesses to adopt an ERP system.

Nevertheless, in order to overcome these challenges, firms should follow the aforementioned best practices so the ERP implementation is totally successful.

What is the difference between ERP and CRM?

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are two types of software that businesses can use to manage different aspects of their operations. ERP systems are focused on integrating and streamlining all aspects of a business, from accounting to manufacturing to supply chain management. On the other hand, CRM systems are designed to manage interactions with customers and improve customer relationships. Particularly, they are primarily used for sales processes and marketing campaigns. While there is some overlap between the two systems, they are fundamentally different in their focus and capabilities.

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To sum up, implementing an Enterprise Resource Planning (ERP) system can provide numerous benefits to businesses, including increased efficiency, streamlined operations, and improved decision-making. However, the implementation process can be challenging, with issues such as data integration, user resistance, and high implementation costs. Best practices, such as regular updates, data cleanliness, and vendor engagement, can help overcome these challenges. Additionally, differentiating between ERP and Customer Relationship Management (CRM) systems is essential to ensure businesses select the appropriate solution for their needs. Ultimately, implementing an ERP system requires careful planning and execution, but the benefits of doing so can lead to significant improvements in business operations and success.

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